MONEY BACK GUARANTEE- Purchase any of the quality products on this website and if for any reason you decide that the product does not suit your application or just isn't for you, simply return it to us, shipping paid, within 30 days of original purchase date and we will promptly issue you a merchandise credit or refund, whichever you prefer. (Not all items are included for the 30 day guarantee. Some restrictions apply). Some of our products are over-sized & therefore do not apply to this 30 day guarantee. On these items that are not included with the 30 day guarantee, a 25% re-stocking fee is applied when returned within the 30 days. All returns must be requested online for an RMA (Return Material Authorization) approval prior to returning the product(s). See our Returns page for information. Items returned without an RMA will not be refunded. Items returned after the 30 day money back guarantee are not eligible for a refund.
Outdoor Speaker Store will not be liable for any merchandise returned after the 30 day return policy.On Free Shipping orders that are to be returned for full credit, will have the reversal freight charge applied against the credit given. A 25% re-stocking fee may apply on items returned in non-saleable condition. Returned items must be returned in its original box with all original factory packaging, accessories, and manuals/literature included to receive full credit. Please visit our Returns page for all information to return products.
"We are not responsible for goods damaged in return shipping or lost packages so please insure items are packaged securely and insurance is purchased on the item in case it gets lost or damaged."